Refund policy

At Dues & Co., every item is made with care — from our custom trucker hats and patches to our printed apparel and event products. Because each order is customized for you, we do not accept returns or issue refunds once production has started.

We believe in quality and stand behind our work. If something isn’t right with your order — such as a damaged item, a production error, or a design flaw — please contact us and we’ll do our best to fix it quickly.

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🛠️ Need Help With an Order?

If your item arrived damaged, defective, or needs to be repaired, please reach out within 7 days of receiving your order.

Email: christi@duesandco.com
Please include your order number and photos of the issue so we can review it right away.

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🚫 Event Sales

All purchases made in person (such as at our Hat Bar events, markets, or pop-ups) are final sale, as each piece is customized on site.

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❤️ Our Promise

We appreciate your support for our small business and take pride in every piece we create. Our goal is for you to love your custom Dues & Co. product — if something doesn’t meet that standard, we’ll make it right.